About
Bridging technology and the people who use it
I'm a change management and enablement leader who helps organizations adopt new technology and actually use it. Over 7+ years at Lowe's and Wells Fargo, I've designed rollout strategies, training programs, and documentation for audiences ranging from frontline agents to the C-suite — including a customer resolution program that recovers $6M+ annually.
I'm also a hands-on AI builder. I design and ship working tools with AI-assisted development, which gives me a practical understanding of both the technology and the people being asked to change how they work.
Skills
AI Enablement & Change
- AI adoption strategy
- Change management
- Training & curriculum design
- Prompt guides & AI documentation
- Adoption metrics
AI & Technical
- AI-assisted development
- Lovable, Gemini, Claude Code
- Prompt engineering
- REST APIs
- Jira & Confluence
- Data analysis (SQL, PowerBI)
Stakeholder Leadership
- Executive communication
- Cross-functional alignment
- Incident communications
- SOP development
Education
Syracuse University
M.S. in Broadcast and Digital Journalism
Graduated 2015
Slippery Rock University
B.S. in Communications
Graduated 2013
Beyond work
A few snapshots from life outside the office — where a lot of my ideas start.


